E books won't verbs to Sony reader?

I just bought a sony reader -
http://www.sonystyle.com/webapp/wcs/stores/servlet/ProductDisplay?catalogId=10551&storeId=10151&langId=-1&productId=8198552921665245739

And I've purchased two books off their website, and it's in the source library, but on the instructions it tell me to drag the books to the "reader" once it's connected to my laptop. I tried and it said the reader wasn't authorized, but when I click the "authorize now" option, it keeps dictum "oops the page you requested is unavailable" i've done it within days at different times and no such luck. Any one have any idea what to do?
Answers:
Call Sony's customer service; they sometimes hold problems verifying Readers. Sometimes it's a problem with your internet connection; sometimes it's a problem beside their servers.

You won't be able to read the books until their server authenticates your Reader; if it's taking more than a couple of minutes, give them a appointment, or visit http://esupport.sony.com/
do you have a mac. It only works on window I believe.

Does this help: http://www.kb.sony.com/selfservice/micro…


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